1. Who We Are And What This Covers
This Privacy Policy explains how Laubscher Wealth Management, LLC, doing business as Producers Wealth ("Producers Wealth," "we," "us" or "our") collects, uses, shares and protects personal information. We are a Pennsylvania company and a licensed insurance agency that helps business owners and their families build their own family wealth system.
It applies when you visit producerswealth.com, familypolarisos.com and the other landing pages and apps we operate that link to this policy; when you email, call, text or meet with us; and when you sign up for our books, newsletter, events or courses.
If you become a client, we also give you a separate Client Privacy Notice that covers the financial and insurance information we collect to design and service your policies. Where the two differ for client information, the Client Privacy Notice controls.
2. Information We Collect
Information you give us
- Contact details: name, email, phone number, mailing address and business name.
- Business and family details you choose to share: business revenue range, goals, family situation and the questions you ask us.
- Application and planning information if you apply to work with us or request a policy design. This can include date of birth, income, assets, existing policies, beneficiaries and health information needed for insurance underwriting. We collect sensitive items like Social Security numbers and health details only through secure applications and carrier forms, never through regular website forms.
- Purchase details when you buy a book, course or app subscription. Payments are processed by our payment providers; we do not store full card numbers.
- Your messages: emails, texts, form submissions, survey answers, reviews and chat messages.
Information collected automatically
- Device and browser information, IP address, approximate location (city or state), pages viewed, links clicked, referring site and time on page.
- Email and text engagement, such as whether a message was opened or a link was clicked.
- Information from cookies, pixels and similar tools (see section 6).
Information from others
- Referral partners such as CPAs, attorneys and advisors who introduce you to us, with your permission.
- Insurance carriers and lenders we work with on your behalf, such as underwriting decisions and policy values.
- Podcast, event and marketing partners, and public sources such as your business website or social profiles.
3. How We Use Your Information
- To answer your questions, schedule calls and deliver the books, resources and services you ask for.
- To evaluate whether we are a good fit, prepare illustrations and policy designs, and submit applications to insurance carriers.
- To service your policies over time, including annual reviews, loan and repayment planning and coordination with your CPA, attorney and other advisors when you ask us to.
- To send our newsletter, Wealth That Holds, and other updates. You can unsubscribe at any time.
- To run, secure and improve our websites, measure our marketing and show you relevant ads (see section 6).
- To meet our legal, licensing, recordkeeping and compliance obligations, prevent fraud and enforce our terms.
We do not use your information for any purpose that is materially different from these without telling you first and, where the law requires, asking for your consent.
4. Calls, Video Meetings, Recordings And AI Tools
Most of our meetings happen by video. With your permission, we may record calls and video meetings and use AI-powered note-taking and transcription tools to create summaries and action items, so nothing important gets missed.
- We will tell you at the start of a meeting if it is being recorded or transcribed, and you can ask us not to. Pennsylvania and several other states require everyone on a call to consent to recording, and we follow that rule for every call.
- Recordings, transcripts and summaries are stored with service providers bound by confidentiality and security obligations, and are used only to serve you and keep accurate records.
- We may use AI tools to help draft emails, summaries, illustrations, content and website chat replies. A licensed member of our team reviews any recommendation about your insurance or planning. AI is never the final decision-maker on your plan.
- We do not allow our AI vendors to use your personal information to train their models.
5. Text Messages
If you give us your mobile number and agree to receive texts, we may send appointment reminders, follow-ups and occasional updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. You can also opt out by telling us in any other reasonable way, and we will honor it promptly.
Consent to receive texts is never a condition of buying anything from us. See our Terms and Conditions for our full text messaging terms.
8. Financial And Insurance Information Of Clients
When you apply for or own a policy through us, the information you provide is protected by federal and state financial and insurance privacy laws, including the Gramm-Leach-Bliley Act and state insurance privacy rules. We give clients a separate Client Privacy Notice describing these protections.
- We do not share nonpublic personal information about clients or former clients with outside companies for their own marketing.
- We share it only as permitted by law, such as with the carriers issuing your policy, to service your account, with your consent or as required by regulators.
- Health information collected for underwriting is used only for underwriting and servicing your coverage, and is never used for marketing.
9. Your Privacy Choices And Rights
A growing number of states, including California, Colorado, Connecticut, Virginia, Texas, Oregon and others, give residents rights over their personal information. Wherever you live in the United States, we extend these choices to you:
- Know and access: ask what personal information we have about you and get a copy.
- Correct: ask us to fix information that is inaccurate.
- Delete: ask us to delete personal information we collected from you.
- Opt out of marketing emails and texts, targeted advertising and any sale or sharing of personal information.
- Limit the use of sensitive information to what is needed to serve you.
- Appeal: if we decline your request, you can ask us to reconsider by replying to our decision. If you still disagree, you may contact your state attorney general.
- No discrimination: we will not treat you differently for using these rights.
How to make a request
Email [email protected] with the subject line "Privacy Request," or call 877-246-0822. We will verify your identity before acting on a request, usually by confirming details you have already given us. You may use an authorized agent, who must show us your signed permission. We respond within 45 days, and will tell you if we need more time as allowed by law.
Some information we must keep, even if you ask us to delete it. For example, insurance and licensing laws require us to keep certain client and application records for a set number of years. Information covered by financial privacy laws, like client policy records, may be handled under those laws instead of state consumer privacy laws.
California residents
California residents may also request information about disclosures of personal information to third parties for their own direct marketing (Cal. Civ. Code § 1798.83). We do not make these disclosures. If California's Consumer Privacy Act applies to us, the categories of information we collect, the sources, the purposes and the categories of recipients are described in sections 2, 3, 6 and 7 of this policy, and the retention periods are described in section 11.
10. How We Protect Your Information
We maintain a written information security program designed to protect your information, as required for insurance licensees under Pennsylvania's Insurance Data Security Act. Our safeguards include encryption, multi-factor authentication, access limited to team members who need it, vetting of our service providers and regular review of our practices.
No website, email or online transmission is ever completely secure, so please do not send Social Security numbers, health details or account numbers by regular email or website forms. Ask us for a secure upload link instead. If a security incident affects your information, we will notify you and the appropriate regulators as the law requires.
11. How Long We Keep Information
We keep personal information only as long as we need it for the purposes in this policy, then delete or de-identify it. In general:
- Prospect and marketing information is kept while you remain in contact with us and for a reasonable period after, unless you ask us to delete it sooner.
- Client, application and policy records are kept for the life of the policy plus the period required by insurance and tax laws and carrier contracts.
- Meeting recordings and transcripts are kept as long as we need them to serve you and keep accurate records, and for as long as insurance, tax and recordkeeping laws require or allow. When they are no longer needed, we delete them.
12. Children
Our websites and services are intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18 through our websites. If you believe a minor has given us personal information, contact us and we will delete it. Information about a client's children, such as beneficiary details, is collected from the parent or guardian only to set up and service the policy.
13. Third-Party Sites, Apps And Social Media
Our sites link to podcasts, social media, carrier portals, scheduling pages and other sites we do not control. Their own privacy policies apply when you use them. When you interact with us on social media, the platform's policy also applies.
14. For U.S. Residents
Our services are offered only in the United States and Puerto Rico. If you visit from another country, your information will be processed in the United States, where privacy laws may differ from those where you live.
15. Changes To This Policy
We will update this policy as our practices and the law change, and post the new date at the top of this page. If we make a material change, we will tell you by email or with a notice on our homepage before it takes effect, and we will ask for your consent where the law requires.
16. Contact Us
Questions, requests or concerns about your privacy? We're a small team and a real person will get back to you, usually within one business day.